Pennon/LNP IT Support

Click on the category to browse FAQs.

Brainworks / Quark / Adperks (2)

This contains FAQs related to Brainworks, Quark and Adperks.

How do I change Brainworks to open with Access 2010?

I am unable to edit anything in BW AR, what should I do?
Browser (1)

Help on things regarding your internet browser.

(I Can't See ADs!) How do I add websites to the whitelist?
Calendars (1)

KB's relating to calendar questions

How do I share my Office365 Calendar with other people?
Company Intranet (1)

This contains FAQs related to Company Intranet

How do I find information on the company intranet site?
Email (14)

This contains FAQs related to email.

How can I send a fax digitally?

How do I add an email signature in Outlook?

How do I add email to my Android phone/tablet?

How do I add email to my iPhone/iPad after setting up DUO?

How do I add email to my iPhone/iPad?
Newscycle / DTI (1)

Circulation Application

Launch GUI Application
Noble (1)

This contains FAQs related to Noble Software

How do I contact Noble Support?
Office Phones (Polycom) (2)

Category for Polycom phones

Configure Webex to Ring Only Through the Application

Where can I find the instruction manuals for my phone?
osTicket (Users) (4)

FAQ for osTicket users.

How can I check on the status of my ticket?

How can I remove a ticket I've created?

How do I add information to a ticket I've already created?

How do I submit a ticket?
Printers (2)

This contains FAQs related to printers.

How do I add a network printer?

How do I change my default printer?
SBS (1)

All knowledgebase articles relating to SBS

Where can I get the SBS icon for my desktop?
Wireless / Wired Network and Internet (11)

This contains FAQs related to wired/wireless internet and devices.

How do I change my cookies settings in Chrome?

How do I change my cookies settings in Firefox?

How do I change my cookies settings in Internet Explorer?

How do I change my cookies settings on Android?

How do I change my cookies settings on my iPhone / iPad?
Xpance (1)

This contains FAQs related to Xpance.

An “install workstation” message pops up when starting Xpance what should I do?

Please Wait!