Welcome to the Pennon/LNP Helpdesk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

Important Web Access Links:

Email Portal - https://outlook.office365.com

OneDrive Portal - https://onedrive.live.com/about/en-us/signin/

Microsoft Teams Portal - https://teams.microsoft.com

Helpdesk and Screenconnect status page - https://helpdesk.lnpnews.com/status

If you are having an emergency that will affect the production of the paper and its after hours (8:30am - 5pm M-F) Please call the emergency helpdesk line at (717) 481-6000 this phone number is manned by on call IT staff at all times. In the event the on call person is not available to pick up the phone your message will be forwarded to other IT staff.

Need to change your password?

How to change your Email / Windows password