Frequently Asked Question

How can I send a fax digitally?
Last Updated 2 years ago

We no longer recommend sending faxes but as with all things there's always a situation where it may be needed. This walkthrough will help you step though sending a fax via email provided you have permission to 'send as' an existing fax email address. (if you require access please submit a ticket)'

1. Click on "new email" in Outlook
2. Change the from address to the fax email address you will be sending from (i.e. [email protected]) also If you do not see the from field you may need to go to Options, then select From in the Show Fields group on the ribbon.
3. in the To field place the appropriate 10 digit phone number followed by "@fax.mydigitalservices.com" (i.e. [email protected])
4. enter the subject of the fax into the subject field
5. if you wish to have anything in the cover page of the fax you can type it into the body of the email
6. attach the file you which to fax to the email (pdf, rtf, txt, doc and tif file formats are acceptable) 
7. click send

if you run into any issues feel free to submit a ticket to https://helpdesk.lnpnews.com

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